Terms & Conditions

General Terms and Conditions


Welcome! The following are the terms and conditions of use (“Terms “) that govern your use of the website and your relationship with www.jacadi.com.lb where this appears (the “Site”). Our Privacy Policy and any other policies, rules or guidelines that may be applicable to particular offers or features on the Site are also incorporated into these Terms. By visiting or using the Site, you expressly agree to these Terms, as updated from time to time.

We may make changes to these Terms at any time. Any changes we make will be effective immediately when we post a revised version of these Terms on the Site.

This Site may contain links to other websites (the “Linked Sites”), which are not operated by www.jacadi.com.lb. www.jacadi.com.lb has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

This Site is operated in the Republic of Lebanon by MoDistribution SAL (“We”, “Us” or “MoDistribution”), a Joint Stock Company incorporated under the laws of the Republic Lebanon, duly registered in the Commercial Register of Beirut under registration No. 1016396, having its address at Ashrafieh, Ferneine Street, Ferneine Building, Lebanon.

MoDistribution is the exclusive distributor of “Jacadi” brand in the Republic of Lebanon.

For more information, questions or advice, contact Jacadi Customer Service : contact@jacadi-lb.com

By post : MoDistribution – Client Service – BP 16-6466 Ashrafieh

By phone : 00 961 76 165 225

By email : contact@jacadi-lb.com

Terms of Sale


(a) By placing an order you are offering to purchase a product subject to the following terms of sale: In order to contract with www.jacadi.com.lb you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the products. www.jacadi.com.lb retains the right to refuse any order made by you.

(b) Products purchased are for personal or gift use only and should not be re-sold, used for commercial purposes or any other commercial benefit. We reserve the right to restrict multiple quantities of an item being ordered to any one customer.

(c) Products offered for sale on the Site are described and presented with the greatest possible accuracy. The information provided on the product data sheet includes the essential characteristics of products (color, description, composition and sizes).

(d) Please bear in mind that the color of the products displayed on the Site may slightly vary due to photographic lighting sources or your screen settings. We have made every effort to display, as accurately as possible, the colors of our products that appear on the Site.

(e) We make every effort to display accurate stock availability on the Site but stock levels are subject to change without notification.

Please note that all orders are subject to availability and stock is not reserved until your order has been confirmed by Us. Items placed in your basket are not reserved and may be purchased by other customers.

Customer Service of MoDistribution will be at your disposal for all questions relating to the availability of products on the Site.

Account Registration


You may browse the Site without registering for an account. You may be required to register for an account to use certain features of the Site. Your account username may not include the name of another person with the intent to impersonate that person, or be offensive, vulgar or obscene. Your account username and password are personal to you. You will be responsible for the confidentiality and use of your username and password, and for all activities (including purchases) that are conducted through your account. You may not transfer, or sell access to, your account. We will not be liable for any harm related to disclosure of your username or password or the use by anyone else of your username or password. You may not use another user’s account without that user’s permission. You will immediately notify us in writing if you discover any unauthorized use of your account or other account-related security breach. We may require you to change your username and/or password if we believe your account is no longer secure or if we receive a complaint that your username violates someone else’s rights. However, We will not be liable for any harm related thereto. You will have no ownership in your account or your username. We may refuse registration, cancel an account or deny access to the Site for any reason at our sole discretion.

Acceptance of Your Order


(a) Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the products which you ordered are being processed. You can cancel an item, change the size or even edit the billing or shipping details prior to our confirmation by us of your order. However, once the order has been placed, we will not be able to add items to an existing order or amend it or cancel it.

Time of delivery of items may vary according to availability and are subject to any delays resulting from courier delays or force majeure for which we will not be responsible.

(b) Pricing

Prices are listed in Lebanese Pounds and are inclusive of all taxes excluding shipping and delivery costs. The lump sum payment for the costs of preparation, shipping and delivery is communicated to you in the order summary before the order is confirmed. Prices include the applicable Value added tax (VAT) on the date of the confirmation of the order. If there is a change in the VAT rate, this will be reflected in the price of the products.

Shipping and Delivery costs will be charged in addition to the product price; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’. All prices advertised include VAT and are subject to changes by Us.

Although we do our best to ensure prices stated on this Site are accurate, errors do occur from time to time. Where a pricing error occurs we will not be bound by the incorrect pricing stated, and reserve the right to cancel your purchase.

(c) Payment

We accept payments upon delivery only, through Visa, MasterCard and cash payment.

For orders in Lebanon, kindly note that we accept cash or card on delivery in LBP (50% in cash & 50% by card) & USD (market rate).

Intellectual Property, Software And Content


The intellectual property rights in all software and content (including photographic images) made available to you on or through this Site remain the property of www.jacadi.com.lb or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by www.jacadi.com.lb and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Site nor may you use any such content in connection with any business or commercial enterprise.

Disclaimer of Liability


The material displayed on this Site is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law. www.jacadi.com.lb and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by the applicable laws and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute products and services, arising out of or related to the use, inability to use, performance or failures of this Site or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, or by at applicable law or otherwise. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Site or to your downloading of any material posted on it, or on any Site linked to it.

Governing Law


These Terms and Conditions together with all our policies and procedures shall be interpreted, construed and governed by the laws of the Republic of Beirut, Lebanon and the relevant courts of Lebanon will have exclusive jurisdiction.

Waiver


No waiver of any provision of this Agreement shall be effective unless such amendment, alteration, modification or waiver is approved in writing by the Parties.

Entire Agreement


The above Terms and Conditions constitute the entire agreement of the parties and supersede any and all preceding agreements between you and www.jacadi.com.lb. Any waiver of any provision of the Terms will be effective only if in writing and signed by an authorized representative of MoDistribution.

Privacy Policy


Our privacy policy, which sets out how we will use your information, can be found here. By using this Site, you consent to the processing described therein and warrant that all data provided by you is accurate.

Personal Contact Information


We may collect the following information from users of our Site: first name, last name, street address, area and city, phone and contact numbers, e-mail address, GPS location (mobile site) (collectively, “Personally Identifiable Information” or “PII”).

If you send information to Us, you explicitly consent to storage, destruction, processing, disclosure, and/or any other use of your information by Us.

We will not sell your information to third parties.

Any staff with access to your information have a duty of confidentiality under the ethical standards that this firm is required to follow.

We may pass your information to our third-party service providers, agents, subcontractors and other associated organizations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service.

Security of your personal information


We use reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information.

Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given, or where you have chosen, a password which enables you to access information and we shall not be held responsible in case your password is shared intentionally or accidently with anyone.

Your rights as Data subject


By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time by contacting us.

Cookies


We use “cookies” to store specific information about you and track your visits to the Site, either through a computer, tablet or via a mobile device. It is not uncommon for Sites to use cookies to enhance identification of their visitors.

A “cookie” is a small amount of data that is sent to your browser and stored on your devices’ hard drive. If you do not de-activate or erase the cookie, each time you use the same device to access the Site, our servers will be notified of your visit to the Site and in turn we may have knowledge of your visit and the pattern of your usage. The cookies will enable us to remember your information so you do not have to re-enter it every time you use the Site.

In addition, we use cookies to manage the security of our Site, to gather information about usage by users; to research visiting patterns and conduct interest-based advertising; to assist our partners to track user visits to the Site and process orders; and to track progress and participation in promotions.

For these additional purposes identified above, you can determine if and how a cookie will be accepted by configuring the privacy setting of the browser you are using to access the Site or the privacy setting of your tablet or mobile device.

Certain features of the Site depend on cookies. Please be aware that if you choose to block cookies, you may not be able to sign in or use those features, and preferences that are dependent on cookies may be lost.

Use of the Information We Collect


In general terms, and depending on which products and/or services you engage us to deliver, as part of providing our agreed services, we may use your information to :

  • contact you by post, email or telephone
  • verify your identity where this is required
  • understand your needs and how they may be met
  • maintain our records in accordance with applicable legal and regulatory obligations
  • prevent and detect cyber attacks
  • provide you with smooth, efficient, customized services
  • provide you with better customer support
  • improve our marketing and promotional efforts
  • analyze your usage of our Site
  • to provide customers with ecommerce experience

We are required by applicable laws to retain some of your data where we have ceased to act for you.

Parents and children


Children (persons under age 18) are not eligible to use our Site.

If you are a parent or guardian, please make every effort to guard your children’s privacy. If you are under the age of 18, please do not send us any information about yourself.

Prohibitions


You must not misuse this Site. You will not: commit or encourage a criminal offense; transmit or distribute a virus, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities or accessed through this Site. Breaching this provision would constitute a criminal offense and www.jacadi.com.lb will report any such breach to the relevant law enforcement authorities and disclose your identity to them. This Site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, data mine or sell any content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own website. You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on and pursuant to this Site.

Indemnification


You agree to indemnify and hold harmless MoDistribution and all brand owners of products displayed and sold through this Site and their affiliates and their respective directors, officers, employees, agents or other representatives from and against all claims, liability and expenses, including all legal fees and costs arising from or relating to (a) your breach of these Terms and Conditions of Use; and (b) your use of this Site including transmission or placement of information by you on this Site.

Variation


www.jacadi.com.lb shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the content of this Site including the products and/or any page of this Site.

Entire Agreement


The above Terms constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Us.

Contact information and Complaints


Jacadi Customer Service :
By post : MoDistribution – Client Service – BP 16-6466 Ashrafieh
By phone : 00 961 76 165 225
By email : contact@jacadi-lb.com